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Ours was definitely a 5-star experience. Accidently hit the one-star in haste. Very pleased with the product performance and the processing and handling of the order.
Grinding the beans each time provides better taste than just using grounds. Find it only takes a couple of minutes to clean and we are enjoying fresh tasting coffee every day which is better than we get in restaurants. I add water to the concentrated 12 cup brew and end up with a gallon of great tea. We really love this coffeemaker. Have had it about a year and other than breaking a carafe have had no problems with it. I also use it for making iced tea by putting the bags in the container and turning off the grind feature.
I purchased a Cuisinart 2 yrs ago,also a grind and brew, and it quit working. Will not buy a Cuisinart coffeemaker again. Bought this for my son and his wife for Christmas. Would not buy a cuisinart again. Sent item back the first time because the lid was broken. Coffeemaker worked well, but the lid keeps popping up and the machine stops when the lid is up. Next one was not broken, but won't stay shut. Not happy with it at all.
I unwrapped it, put the washable parts aside, and set it up.and the lid would not close. I don't blame Amazon.Cuisinart should probably make this important part a bit sturdier. went to Amazon.com for return protocols and wrapped it up the next morning (too upset that night). at the holidays. how bad did I miss my coffeemaker.).so, I do love this coffeemaker, as the one I got at Macy's was the same model (just was a bit less $ and mall avoiding at Amazon) sorry Amazon.
It was eagerly awaited (going to Dunkin Donuts was another layer of time in the morning. and arrived earlier than promised by Amazon. almost cried. better Quality Control from wherever this came from would have been good. this coffeemaker was to replace one I had and loved, which has a little tab on the lid to make the "connections" so it brews the coffee.
with snow). and went to Macy's and checked the lid latch before bringing it to the register (this, the DAY BEFORE CHRISTMAS, AT THE MALL, IN AN ICE STORM.
I gave this to a friend, and she's very pleased with the grinding an d the brew
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